“Looking for a house as first-time home buyers in a competitive market, we had no idea what we were getting ourselves into. We were referred to Shelley, and from the first meeting until the day we got our keys, she was with us every step of the way. Shelley quickly answered all of our questions, however big or small, and was available at the drop of a hat for all of our questions. We had such a great experience, we even recommended her to our friends, who promptly purchased a house near us! Home buying isn’t the smoothest process in the world, but with Shelley, it was pretty close to it, and we can’t thank her enough!”
“I can say, without exaggeration, we have never been better served in a financial transaction. Thank you Shelley!”
“Shelley is a pleasure to work with! As first time home buyers the process seemed intimidating, but Shelley quickly put that feeling to rest. She was extremely knowledgeable and available to answer all of our questions. Shelley made every step clear and easy, from applying for a home loan to finalizing a purchase. We were lucky to have Shelley on our team and would gladly recommend her to anyone looking to start the home loan process!”
“Everyone was so helpful, courteous and friendly. So grateful for everything they did and helped us with the entire process. At the same time I was working with Penrith to purchase our new home(s), I was also dealing with a different group of people to sell my house in Auburn. Shelley and Kallie showed their dedication, knowledge and commitment is far above and beyond the skills I had to deal with the other company worked on the Auburn house sale. I would recommend Shelley to anyone who needs the service she offers. Buying and/selling a home can be a potentially stressful process. Our experience with Shelley was stress free because we were kept informed every step of the way in a respectful, pleasant and intelligent manner. “
“Shelley is a great partner when buying a home. She’s knowledgeable, friendly, and responsive. She regularly demonstrated a high sense of urgency, which is very comforting when you’re a buyer and YOU have a high sense of urgency. I always felt valued, heard, and respected…like having my own personal team rooting (and working) for me.
Shelley and Kallie are great people and make a great team. I first connected with them in 2018, and although I didn’t find a home to purchase until 2019, the high level of customer service over this long period of time remained. When I suddenly made an offer on a house in May, and despite not hearing from me for 6-8 months, they jumped in (on a weekend!) and got the process started. Always friendly, always responsive, always knowledgeable and helpful. I couldn’t have asked for a better team. Shelley even put me in contact with someone who could provide guidance on a related issue. So helpful!”
“This was a seamless experience for me from start to finish and both Shelley and Kallie were extremely responsive and patient with me. As a first-time home buyer, they made the process enjoyable for me and as simple as possible. Would definitely recommend them!”
Shelley was great. She was very informative and very responsive. Really appreciated the support throughout the process.
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